UrbanAide brings property information, cleaning jobs, schedules and uploaded photos together for hosts and property managers. Start with a cleaning enquiry, then use your client account once the service and account setup are agreed.
- Property A · Cleaning briefLayout, linen arrangements, checkout and check-in
- Calendar · Cleaning scheduleView planned jobs and discuss date changes
- Job · Photo recordOpen the relevant job and view uploaded photos
Agree the property brief
Send your suburb, bedrooms, bathrooms and next changeover date through our email enquiry. Include checkout and check-in times, bed configuration and linen needs. We discuss scope, availability and pricing before confirming the booking.
Once your account is set up, keep your property information current. Arrange access details through the agreed client channel; they do not belong in a public review or initial website enquiry.
Keep the schedule in view
Use the calendar and job views to review planned cleaning work. Open the relevant property or job when checking the service date. If guest timings change, contact the team so the cleaning window can be reviewed. An email enquiry or a proposed date alone does not confirm availability.
Review photos with the job
Open the job’s picture view to review photos uploaded against that cleaning visit. Looking at the relevant job keeps a previous visit’s photos separate from the current one. Discuss the photo coverage you need when agreeing your cleaning plan.
Our real Melbourne cleaning cases show examples of actual job photography. If something needs attention, contact the team with the relevant job details so it can be reviewed.
Use the portal or mobile app
Existing clients can open the client portal or use UrbanAide Manager on iPhone or Android. The illustration above explains the workflow; the app’s appearance and available actions may vary by version and account.
For a new property or portfolio, tell us what you need. We will help establish the cleaning scope and the next available service window.