Choose your service area
UrbanAide provides Airbnb and short-term rental cleaning in Melbourne and Geelong in Victoria, and Brisbane and the Gold Coast in Queensland. Explore the page for your region, then share your suburb and next guest dates to check availability.
Check your suburb and cleaning window
Share your suburb, property details and the date you need the clean. We confirm whether the location and timing can be accommodated before accepting a booking.
Every changeover has a different window. A property close to another scheduled job may still need a different arrangement if checkout is late or the incoming guest arrives early. Availability is confirmed for the specific location and booking, rather than assumed from a suburb name.
Details that help us plan
- The suburb or postcode and type of property.
- The number of bedrooms, bathrooms and beds.
- Your next checkout and check-in times.
- Any building entry, lift, parking or key-collection arrangements.
- Whether you need recurring turnovers or one particular clean.
You do not need to publish a full address in your initial enquiry. A suburb and property description are enough to start the availability discussion. Access details can be arranged when the booking is confirmed.
Apartments and short-stay homes
For an apartment, let us know about lift access, concierge requirements and where the cleaner can collect and return keys. Building rules may affect the time available for the work.
For a house or townhouse, include the number of levels, outdoor areas and any additional spaces you want included. Cleaning requirements for balconies, garages and outdoor furniture should be discussed explicitly.
Managing properties in more than one region?
Share the city, suburb and typical cleaning frequency for each property. We can review the requirements together and discuss the scheduling needs of your portfolio. See our guide for hosts and property managers.
To get started, request a quote or call 0476 511 111. Include your next changeover date so the availability check is useful from the first conversation.